Last updated: 29th September 2025

Processing times

• Orders placed Monday–Friday by 12pm local time typically ship within 1–2 business days.

• Orders placed after the cutoff, weekends, or U.S. public holidays ship the next business day.

• Pre-order or back-order items will show an estimated ship window at checkout/email.

Estimated delivery windows (once shipped)

• Standard: 4–14 business days ( FREE )

Shipping fees

• Calculated at checkout based on weight, destination, and service level.
  

Order changes & address corrections
If you need to change/cancel your order or correct your address, contact us at support@athliqo.com within 1 hour of ordering. We’ll do our best, but we can’t guarantee changes after fulfillment begins.

Tracking
You’ll receive a tracking link as soon as your order ships. It can take up to 24 hours for scans to appear.

Lost, stolen, or damaged shipments

• Marked “delivered” but not found: first check with household members, neighbors, and your carrier. If still missing after 72 hours, email support@athliqo.com

• Damaged in transit: email us within 7 days of delivery with photos of the packaging and product so we can assist.

Taxes
Applicable sales tax is calculated and shown at checkout based on your shipping address.

Contact
Athliqo Support: support@athliqo.com